COKER, Babatunde Emmanuel

Managed hotel operations, overseeing staff, financial records, and guest services to ensure operational efficiency and customer satisfaction.

• Managed comprehensive hotel operations, including recruitment, training, and supervision of staff, enhancing team performance and service delivery.
• Oversaw budget management and maintained statistical and financial records, providing data-driven insights for operational planning and reporting.
• Coordinated maintenance schedules, event planning, and room bookings, optimizing resource allocation and maximizing occupancy rates.
• Resolved customer complaints and queries, improving guest satisfaction and contributing to a positive brand reputation.

Generated new business and provided comprehensive support for clients on an e-commerce platform, facilitating advertising and resolving issues.

• Sourced and onboarded new clients for product advertising, expanding the platform's user base and revenue potential.
• Managed client registration and invoice generation processes, ensuring accurate data capture and streamlined financial transactions.
• Provided direct client support, resolving technical and operational issues to enhance user experience and retention.

Supervised farm operations, coordinating staff, managing resources, and ensuring efficient poultry production and facility maintenance.

• Coordinated and supervised daily activities for poultry raising, including feeding, vaccination, and egg collection, optimizing production cycles.
• Directed maintenance and repair of farm facilities and equipment, ensuring operational continuity and asset longevity.
• Trained and onboarded new staff, enhancing team capabilities and contributing to overall operational efficiency.
• Managed resource allocation and participated in tasks to expedite workload, improving productivity on the farm.

Developed and delivered engaging lesson plans, assessed student performance, and collaborated with administration to prepare students for standardized tests.

• Developed and implemented comprehensive lesson plans, fostering an engaging learning environment for students.
• Designed and administered tests, assessing student comprehension and reinforcing classroom rules to maintain an effective learning atmosphere.
• Collaborated with school administration to prepare students for standardized tests, contributing to academic readiness.

Managed financial records and administrative documentation for a local government secretariat, ensuring accuracy and compliance.

• Maintained comprehensive digital and physical records of invoices and contracts, ensuring data accuracy and audit readiness.
• Developed and managed an efficient filing system, improving document retrieval time and organizational efficiency.
• Prepared and disseminated official correspondence, memos, and forms, streamlining communication processes.
• Conducted thorough checks of invoices for inaccuracies, contributing to financial integrity and reducing discrepancies.

Ensured data accuracy and compliance as a Quality Control Officer, contributing to business growth and operational efficiency for a property management platform.

• Secured housing agents in new regions and onboarded property owners, expanding market reach for the 'Easy Rent Nigeria' brand.
• Achieved company targets for secured properties, demonstrating strong performance in business development.
• Ensured 100% data entry accuracy by housing agents, supporting seamless payment processing for property owners and agents.
• Collaborated with the finance unit to facilitate timely payments and networked with other brands to drive company growth initiatives.

Drove sales performance and ensured high customer satisfaction by achieving weekly and monthly sales targets for diverse products.

• Consistently achieved weekly and monthly sales targets, demonstrating strong performance in a competitive environment.
• Maintained comprehensive product knowledge to effectively discuss options and provide tailored solutions to clients.
• Ensured high levels of customer satisfaction through excellent sales service, fostering client loyalty and repeat business.
• Coordinated sales efforts with team members and other departments, contributing to cohesive and effective sales strategies.

Managed front desk operations, including guest check-ins/outs and reservations, ensuring efficient service delivery.

• Managed guest check-ins and check-outs efficiently, ensuring a smooth and welcoming experience for all visitors.
• Handled reservations via telephone and email, accurately managing booking schedules and optimizing room occupancy.
• Provided excellent customer service, addressing guest inquiries and contributing to a positive hotel experience.

Delivered Business Studies curriculum, assessed student progress, and collaborated with school administration to enhance learning outcomes.

• Developed and delivered engaging lesson plans for Business Studies, enhancing student comprehension and engagement.
• Designed and administered tests to evaluate student learning and reinforced classroom rules for an effective educational environment.
• Collaborated with school administration to prepare students for standardized tests, supporting academic achievement.